We offer standard shipping only. Shipping costs and delivery times vary based on your location and the items purchased.

We offer shipping to the United States, Canada, United Kingdom, and Australia. Shipping fees will be calculated at checkout.

We accept returns within 14 days of delivery for unused, unwashed items with original tags attached. Final sale items are not eligible for return. Please see our full return policy here.

To initiate a return or exchange, please comlete our Returns Form at indieidentity.com/returns. You’ll need your order number and the email address used during checkout.

Refunds are typically processed within 5–7 business days after we receive your returned item. The refund will be issued to your original payment method.

Because we carry several different independent brands, sizing may vary by brand and product. If available, the product page includes a size guide to help you find the best fit. If you're unsure, feel free to contact us for personalized sizing advice.

We’re so sorry for the inconvenience! Please contact us immediately via contact@indieidentity.com with your order number and a photo of the item so we can resolve the issue promptly.

Yes! We offer digital gift cards in various denominations. You can purchase them here, and they are delivered via email.

Absolutely. We use secure encryption technologies and never share your information with third parties. Your privacy and security are very important to us. Our privacy policy can be found here.